Most AI tools talk. Handler lets agents act.

Connect sales, production, inventory and payroll — with AI agents handling the routine work

Handler runs production, BOM, raw materials, B2B orders, the retail POS for the shop next to your factory, costing and payroll — in one system. The owner finally sees a daily picture of what is working and where money is leaking. Built for manufacturers who have outgrown Excel and LINE, but are not ready for SAP or Odoo.

See your real cost on every product.
Know what to produce today.
Never run out of raw materials.
Pay your team right, every period.

How Small Manufacturers Lose Money Every Week

Most owners discover problems too late: when the invoice is wrong, the order is delayed, the warehouse is empty, or the customer is already gone.

Real cost is a guess

Without a live BOM and proper costing, every quote is a gamble. The price looks fine on paper — until you ship and realize the margin is gone.

Owner sees problems too late

By the time the monthly P&L hits the table, the production line has already eaten the margin. You need a daily picture, not a quarterly autopsy.

Orders live in LINE and Excel

Customer orders, supplier prices, recipes and stock counts spread across chats, paper notes and three different spreadsheets. Nothing matches.

Production stops because of materials

The order is on the line, but a single ingredient or label is missing — and nobody noticed in time. Days are lost, customers are angry.

BOM lives in someone's head

When the master leaves, the recipe leaves with them. New staff need weeks to relearn what should be a one-click standard.

Payroll is a monthly fight

Shifts, piece-rates, deductions, bonuses — calculated by hand, argued by everyone, costing hours every cycle and creating real conflict.

Excel doesn't tell you what to do

Spreadsheets store yesterday. They don't say which order to start, which supplier to call, or which product is bleeding margin right now.

Sell. Source. Run. In One System.

Handler is the operational backbone for owner-led manufacturers — the layer where orders, materials, production, costs and people finally stop fighting each other.

Sell

Built-in POS for the shop next to your factory, plus B2B orders from LINE and WhatsApp parsed straight into the system. One stock, one customer history, one margin number — whether you sell wholesale, in-store or online.

Source

Raw material inventory, purchase planning driven by real demand, supplier orders, deliveries, lot tracking and FIFO costing. No more material surprises.

Run

Production orders driven by BOM, real cost per batch, daily owner dashboard, payroll and shifts. The owner finally sees the truth, every morning.

Why Handler, Not Another ERP

Built for owner-led small manufacturers in Southeast Asia — not bent into shape from a generic enterprise template.

Agent-Ready Operating Layer

Most AI tools talk. Handler lets agents act: take an order, draft an invoice, raise a purchase order, post a stock receipt — with full audit trail and human approval. Not a chatbot. A real coworker with permissions.

How agents work inside Handler →

Implemented in days, not months

Most ERPs die in onboarding. Handler ships with import templates for BOM, stock and customers, and a setup playbook our team runs with you. First production orders flowing in 14–30 days.

Owner dashboard out of the box

On day one you see today's orders, today's production, today's missing materials, this week's margin and last month's payroll variance. No SQL. No reports project. Just the picture.

Costs about as much as one employee

From around 25,000 THB per month — roughly the salary of an admin or junior planner — Handler covers production control, inventory, B2B orders and the owner view. Setup is a one-time investment in cleaning up your data and processes.

Built by people who run a real factory and a real shop

Handler powers OG Lab Technologies' own production back room and its retail counter every day. Every feature is born from real shifts, real BOM and real customers — across both the factory floor and the shop till. Not whiteboard product strategy.

If You Run a Small Factory in Southeast Asia

Handler is built for the owner who already outgrew Excel and LINE — and who knows that another month of operational chaos costs more than the software ever will.

Your Profile

  • 10–80 staff, growing
  • Revenue 3–30M THB per month
  • Production + B2B + occasional retail
  • Owner-led, hands-on management
  • BOM and recipes today live in Excel or someone's head
  • Real cost per product is a question, not a number

Verticals We Start With

Food production

Bakeries, sauces, snacks, beverages, packaging kitchens, contract food.

Herbal & cosmetics

Skincare, oils, supplements, wellness products, traditional remedies.

Packaging & print

Labels, boxes, custom print, contract packaging, fulfilment.

Agro-processing

Coconut, dried fruits, herbs, oils, extracts, tea, coffee.

Production. Inventory. Orders. People. One System.

Everything a small manufacturer actually needs to run the business — and nothing it doesn't.

Production & BOM

  • Production orders linked to customer demand
  • Bill of materials with versions and substitutions
  • Real cost per batch with FIFO and actuals
  • Work orders, operations and routing
  • Quality checks and reject tracking per batch
  • Lot tracking from raw materials to finished goods
  • Daily production plan with delays flagged early

Inventory & Procurement

  • Raw materials, packaging and finished goods stock
  • Live stock movement across multiple locations
  • Reorder points and days-of-supply alerts
  • Supplier orders, deliveries and partial receipts
  • AI procurement assistant drafts purchase orders
  • Supplier price history and on-time delivery tracking
  • Goods-received notes and invoice matching

B2B Sales & Orders

  • B2B order intake, including from LINE and WhatsApp
  • Per-customer pricing and contract terms
  • Reservations, deliveries and partial shipments
  • Invoices, delivery orders and receivables tracking
  • Customer order history and reorder patterns
  • Margin per order and per customer
  • Retail and wholesale POS, online and offline

Owner & AI Agents

  • Daily owner dashboard with the morning summary
  • AI ordering agent — drafts replenishment orders
  • AI payroll agent — shifts, piece-rate, anomalies
  • Loss leak detector — discounts, voids, write-offs
  • Margin X-Ray per product, channel and customer
  • Anomaly alerts for revenue, stock and cost
  • Conversational onboarding — set up by talking

16 Metrics That Run Every Day

Handler does not wait for the end of the month. Sixteen automated checks run every day on your real data — across production, raw materials, retail stock, pricing, margin and customer behavior — and surface the specific orders, items and customers that need your attention now. Not charts. Decisions.

Inventory & Production Stock

GMROI

Gross Margin Return on Inventory Investment — how many dollars of gross profit each dollar tied up in stock generates, across raw materials and finished goods.

Dead Stock Detection

Identifies items with zero or near-zero sales velocity, calculating the capital frozen in non-performing inventory on the shop floor and in the warehouse.

Sell-Through Rate

Ratio of units sold to units available — reveals how efficiently retail stock and finished goods convert to revenue.

Stockout Risk

Predicts which retail items and finished goods will run out based on current sales velocity — prevents lost sales at the counter and missed B2B orders.

Raw Material Days-of-Supply

How many days each raw material will last at current consumption — production stops when this hits zero, regardless of how many orders are open.

WIP Aging

Work-in-progress sitting too long on the production floor — finds blocked, forgotten or silently de-prioritized batches before they become late shipments.

Pricing & Margin

Price Elasticity

Estimates how sensitive demand is to price changes — guides smart pricing on retail SKUs and B2B contracts without killing volume.

Margin Erosion

Detects items where margin percentage is declining over time — early warning for both retail products and wholesale lines slipping unnoticed.

Discount Dependency

Flags items that only sell with discounts — reveals pricing strategy failures and revenue leakage at the till and in B2B quotes.

BOM Cost vs Actual

What the recipe says vs what the batch actually consumed — catches over-pour, waste and silent recipe drift before it eats your margin.

Customer Behavior

RFM Churn Risk

Recency-Frequency-Monetary scoring identifies retail and B2B customers drifting away before they are gone.

Cohort Retention

Tracks customer return rates by acquisition month — measures true loyalty across the shop counter and wholesale accounts, not just transactions.

Market Basket Analysis

Discovers which products are frequently bought together — powers cross-sell at the till and bundle suggestions for B2B customers.

Operations & Demand

Revenue Trend Anomaly

Detects unexpected spikes or drops in revenue — catches problems and opportunities early across the shop, B2B and online channels.

Demand Volatility

Measures sales predictability per product — volatile items need different stocking, pricing and production planning strategies.

Production OTIF

Share of B2B orders shipped on time and in full from production — the single number that protects every wholesale relationship you have.

From First Call to Daily Control

We don't sell software. We implement an operational layer for your factory — and then keep it sharp every day.

1

Diagnostic

1–2 days inside your real flow: orders, BOM, stock, payroll, owner reports. We map the chaos and price the fix.

2

Setup

We import your BOM, stock, customers, suppliers and staff. Production templates and dashboards configured to your reality.

3

Go-Live

Production orders, B2B sales and inventory go live in 14–30 days. Your team is trained on the parts they actually use.

4

Daily Control

Owner dashboard every morning. Anomaly alerts. Weekly reviews until the system runs without us in the room.

5

Add Agents

Once the operational layer is solid, AI agents take over the repeating work — ordering, payroll drafts, anomaly checks.

3–5x

What Owners See in the First 90 Days

−40%

Material stockouts on the production line

+12%

Real margin recovered through accurate costing

−80%

Hours spent on monthly payroll calculation

Daily

Owner dashboard, not a quarterly autopsy

Less Than One Operations Employee

Handler is not a license. It is an operational layer we install, run and improve with you. The one-time setup brings order to your data and processes; the monthly fee keeps the system, the support and the AI agents working.

Starts at the cost of one admin or junior planner — and replaces the chaos of three.

At 3M THB monthly revenue, Handler pays for itself if it recovers just 1% through margin control, accurate costing and stockout prevention. Most clients see 5–12% in the first 90 days.

How the math works
Where the recovery comes from

Operations leak 5–15% of turnover

In businesses still running on LINE, Excel and chat, dozens of small mistakes pile up: wrong costing, uncontrolled discounts, stockouts, over-ordering, dead stock, payroll errors, missed invoices. Owners feel the pain monthly but rarely see the line items.

1–2% recovery covers Handler

Handler is built to plug those leaks: live BOM, FIFO costing, margin per order, stock discipline, payroll accuracy. At 3M THB monthly turnover, recovering just 1% (30,000 THB) covers the monthly fee. Most clients close 5–12% in the first 90 days.

Plus 2–3 hires you don't have to make

Handler agents draft purchase orders, assemble payroll, take B2B orders from LINE, post stock receipts — all under your approval. Same team handles 2× the volume. The next hire becomes the hire you don't need.

Sized for10+ staff2M+ THB monthly revenueProduction-led operations
Step 0

Operational Diagnostic

Where every Handler engagement starts.

15,000–30,000 THB

Credited toward setup if you continue with Handler.

Book the diagnostic

1–2 days inside your real operations. We map orders, BOM, stock, payroll and margin, and quote the exact cost of fixing what is leaking. You keep the written report regardless of whether you continue.

  • Map of where money is leaking each month
  • Production, stock and payroll readiness check
  • Concrete go-live plan with timeline and price

Core

Software foundation for production, inventory, staff and daily operations.

For owners who can drive Handler themselves. Software, AI agents and remote support — no scheduled human time on your team.

12,000–20,000 THB / month

Setup from 50,000 THB

  • Handler software: production, inventory, daily KPIs, owner dashboard
  • Built-in AI agents: ordering, payroll assist, anomaly detection
  • Email & chat support during business hours
  • Remote onboarding (1 live session) + video library
  • Self-serve operating model — no weekly visits
Most teams start here

Managed

Handler with guided implementation, training, regular reviews and operational support.

Most teams start here. Same software, plus a regular cadence with us — weekly remote review, monthly owner report, configuration tuning.

35,000–55,000 THB / month

Setup from 120,000 THB

  • Everything in Core
  • B2B sales, payroll & procurement modules included
  • Weekly remote review with your implementation lead
  • Monthly owner report (KPIs + leak recovery)
  • Configuration & process tuning, staff training
  • Up to 8 hours of consultant time per month

Assured

A higher-touch operating layer for owners who want priority support, regular control reviews and stronger implementation responsibility.

When you want a person inside your operation, not just behind a screen. Regular onsite visits, deep process redesign, executive cadence.

80,000–130,000 THB / month

Setup from 250,000 THB

  • Everything in Managed
  • Regular onsite visits (2–4× per month)
  • Multi-site, multi-warehouse, custom reports
  • Advanced AI agents (deeper tool integration)
  • Deep process redesign and standard operating procedures
  • Priority support (4-hour response window)
  • Monthly executive meeting + named implementation partner

Want a person on-site every week? That is Assured — not Managed. Choosing your service level honestly is what makes the price math work for both sides.

All prices in Thai Baht. Setup is one-time and covers data import, BOM build, training, and the first 30 days of go-live support. Software, hosting, security, updates and AI agents are included in the monthly fee.

Stop Running Your Factory From Spreadsheets

Book a paid diagnostic. We spend 1–2 days inside your operation, map exactly where money is leaking, and price the fix. The diagnostic fee credits to your setup if you go ahead.

Talk to Us About Your Factory

Handler is built and operated by OG Lab Technologies — a real production company in Thailand that automated itself first.

OG Lab Technologies, LTD

15+ years building real production and retail operations from the inside

20/2 Moo 1, Taling Ngam, Koh Samui, Surat Thani, Thailand, 84140

Tax ID: 09910-24070-583

DPD ID: OGLAB 0845566003349

© 2026 Handler BOS — The Business Operating System for Small ManufacturersBuilt by OG Lab Technologies