Strong retail teams separate loyalty configuration from checkout speed — rules are set centrally and enforced consistently at the till.
Loyalty and Discounts is where commercial intent becomes executable code. Percentages, fixed amounts, manual manager discounts, coin earning, and automatic promotions all live in one directory.
BackOffice is the control tower: you name the rule, choose the type, limit categories and roles, and decide whether the discount is active. POS is the enforcement layer: as items land in the cart, Handler recalculates what the customer should receive.
The goal is not more buttons on the register. The goal is fewer moments where a busy cashier forgets a bundle, a threshold, or a loyalty perk.
What to remember
- Configure promotions centrally; let the POS apply them when conditions are met.
- Coins reward loyalty; percentage discounts change the price — they are not the same lever.
- Mix and Match counts any combination in a group; BOGO typically pairs buy and get on defined products.
Why promotions should run without a button
Busy checkout is not the right place to remember bundle logic. When conditions are met, the register should show the benefit immediately.
Quick map of discount families
Simple discounts change price today. Coins build loyalty for the next visit. Threshold and BOGO types combine conditions with rewards so teams sell consistently.
- Quantity / value thresholds — spend or count triggers.
- BOGO — buy X get Y (same or different products).
- Mix and Match — any N from a group.
Frequently asked questions
Can Handler apply BOGO automatically?
Yes — BOGO and related types are designed to evaluate on each cart change on POS once configured in BackOffice.
From rules to margin discipline
See how Handler connects promotions, pricing analytics, and daily store operations.
Explore Handler pricing intelligence